Welcoming John Caplan as our new co-Chief Executive Officer

It’s a great pleasure to announce today that we have appointed John Caplan as our co-CEO. John and I will lead the company as co-CEOs through the end of 2023, when John will take the helm as CEO and I will continue in a strategic role.  Before I tell you more about John and how this appointment will bring value to you, our customers, partners, team and shareholders, I’d like to share a few thoughts on our journey so far.

Back in 2010, I grabbed the opportunity of a lifetime to become the CEO of Payoneer. Back then we were a young startup. We had started to establish ourselves as a pioneer in payments, committed to making a meaningful difference in the new digital era. Fast forward twelve years and here we are today – a publicly-listed company, serving millions of businesses in over 190 countries and territories around the world. We’re moving tens of billions of dollars a year. We are offering working capital. We have services for small businesses and large enterprises. We’re handling receivables and payables. We’re offering card products, tax solutions, and compliance services. And underlying all of this, is our dedicated global team, working around the clock, to make it easier for our customers to navigate the complexity of cross-border commerce. You have rewarded us with your loyalty, including many of you who have been growing your businesses with Payoneer for over a decade. We, in turn, have worked hard to keep offering you the tools required to navigate through that complexity successfully.

I’m proud of what we’ve achieved so far, and love hearing from our customers how we’ve made a difference for them and how we can do better. We had a great 2021 and have shown continued strong growth in the first quarter of this year. We are serving more customers than ever with a growing range of products, most recently with the launch of Payoneer Checkout, and forging exciting partnerships around the world.

We never sit still. We never stop looking for new ways to serve more businesses and bring additional value to our existing customers. I have always believed that we must continue to enhance our leadership around the world, bringing the right expertise to position us to successfully serve our customers and accelerate our growth. As such, I am delighted to welcome John as my co-CEO. John will use his deep experience growing global companies to help expand our suite of products, and better serve customers all around the world.

John is an executive, investor and entrepreneur with a track record of scaling companies in the digital economy. John believes deeply in the importance of the opportunity to serve SMBs around the world. Most recently, he was President of North America and Europe at Alibaba.com, the cross-border B2B business unit of Alibaba Group. In this role, he helped lead its transformation into one of Alibaba Group’s fastest growing and most profitable business units. John joined Alibaba’s team in 2017 following its acquisition of OpenSky, an SMB software platform he founded in 2009, which empowered ecommerce SMBs to optimize their distribution across marketplaces.

John and I have shared values and a shared vision of how the digital world is transforming global commerce, how SMBs have a bigger role to play, and how today’s great companies must be built around customer and employee centricity. The opportunities in front of Payoneer and our customers are vast. The Payoneer Board and I believe the next decade will require transformational leadership to match those opportunities. I am excited to partner with John as Payoneer continues to build a platform tailor-fit for the new global economy. Together, we will work to deliver on our mission to empower businesses worldwide to participate and succeed in today’s global digital economy.

Thank you for your continued support over the years. As I’ve said many times before, we truly believe that we’re only just getting started. We really thank you for sharing this journey with us. Together, we will strive for excellence with humility and a bias for action. We aim to serve you with passion and transparency. We weave inclusion into every fiber of our organization. We promise to continue to imagine, engineer and inspire a universal future for commerce, so the entire world can realize its potential.

Read more in the press release