[VIDEO] How to request a payment from your Payoneer account
Whether youโre a freelancer whoโs just finished a project or a contractor who needs to bill a retainer fee, Payoneerโs Request a Paymentย makes it easier than ever to get paid. How does it work? 1.ย Sign in to your Payoneer account. Before you can start sending payment requests, you will be asked to provide information that…
Whether youโre a freelancer whoโs just finished a project or a contractor who needs to bill a retainer fee, Payoneerโs Request a Paymentย makes it easier than ever to get paid.
How does it work?
1.ย Sign in to your Payoneer account.
Before you can start sending payment requests, you will be asked to provide information that verifies your identity and line of business. This is necessary to verify that your business is supported under our terms of service and to prevent fraud or identity theft.ย If any additional information is needed, we will contact you by email.ย
2. From the menu, go toย Receive >> Request a Payment.
ย
ย
3. Select a payer you would like to send a request to from your contacts. ย If this is the first time you are requesting payment from this client, youโll need to add a new payer.
ย
ย
Select the payer type โ either company or individual โ and enter the payer details, including the payer name, website URL (if you are requesting payment from a company), email address and the payerโs country.
ย
ย
4. Enter the payment details, including:
- Amount
- Currency
- Date by which you should be paid – weโll use this date to send automatic payment reminders
- Brief description of what you are requesting payment for โ your payer will see this description in the payment request
ย
5. Attach up to 5 documents to your payment request, such as an invoice, contract or work sample (optional)
ย
ย
6. Click PREVIEW to see the email your payer will receive.
7.ย If all looks good, click REQUEST PAYMENT to send the request
ย
ย
8. Weโll send an email to your client with the details of the payment.
ย
ย
9. After clickingย Pay Now, your client will be redirected to ย Payoneerโs payment platform where they canย pay the bill. For a closer look at the payment process, check out this how-to for payers.
10.ย Youโll receive a confirmation email when the payment is approved, and another email to let you know that the payment has been credited to your Payoneer account. Your client will also be notified.
ย
ย
You can also track the status of your payment at any time, hereโs how:
- Sign in to Payoneer
- Activity >> Payment Requests Sent
- Youโll see all payment request sent and their status
- Choose a specific payment request. From here, you can:
- Send your client a manual reminder
- Cancel the payment request
- Mark the request as paid, in case your client paid you another way
- Copy a direct URL to the payment platform that you can share with your payer
ย
ย
You’ve worked hard for your clients and delivered the goods. Now get ready to receive your payments in just a few simple steps. ย Ready to get started?
[cta-button text=”Request a payment now >>” url=”https://myaccount.payoneer.com?action=payment-request” color=”#FF4800″ type=”my-account-action”]
To read more about the service and requirements for eligibility, please see our fullย FAQ.ย Some transactions, such as selling goods directly to a consumer, are prohibited. Please see ourย Terms & Conditionsย for the full list of prohibited services.
Related resources
-
Reduce Payoneer costs: Strategies for cost savings
Find out how to withdraw money from Payoneer to Ukraine: an overview of banks, types of accounts, and advice on how to minimize commissions and risks
-
How to withdraw money from Payoneer
Find out how to withdraw money from Payoneer to Ukraine: an overview of banks, types of accounts, and advice on how to minimize commissions and risks
-
Guide to payment gateways in Pakistan
Explore majorย payment gateways in Pakistanย to see which one will work for your business. Find out what a gateway is and how to set it up on your website.
-
Payoneer, SWIFT and ACH Transfers: What’s the Difference?
If you’re a Ukrainian freelancer, entrepreneur, or business owner working with international clients, you’ve likely faced this question: Whatโs the best way to receive cross-border payments? SWIFT transfers, ACH, and platforms like Payoneer all offer different benefits โ but choosing the wrong one can cost you time, money, and peace of mind.
-
The Best Ways to Receive Payment Online as an International Business
Getting paid across borders shouldnโt feel like crossing a minefield. Yet for many small businesses and freelancers, international payments still come with frustrating roadblocksโhigh fees, poor exchange rates, slow transfers, and complex compliance. The good news? Platforms like Payoneer are changing the game. With multi-currency accounts, seamless global integrations, and transparent fees, Payoneer makes it…
-
Best Online Payment Systems for a Small Business
Todayโs online payment systems make it easier than ever for small to medium-sized businesses to accept payments securely, quickly, and globally. Whether you’re selling locally or working with international clients, having the right payment solution in place is essential for growth and customer satisfaction. In this guide, we break down the most popular small business…
-
How to make an invoice: a step-by-step guide
In this guide, weโll walk you through everything you need to know: from what an invoice is and what it should include, to the difference between templates and invoice generators โ and how Payoneer makes the whole process easier. Whether youโre sending your first invoice or looking to streamline your current system, youโll find helpful…
-
How Singapore’s Fintech Sector Is Helping B2B Exporters Manage Tariff Challenges
Singaporeโs 1,400+ fintech firms help exporters overcome tariffs, currency swings, and payment delays. From multi-currency accounts to instant cross-border payments, these innovations boost cash flow, cut costs, and build resilience. With global platforms like Payoneer, Singapore businesses can turn trade disruptions into growth opportunities.
-
Getting paid via Bill.com? Make the most of your earnings by getting paid to your USD account with Payoneer!
If you’re working with American clients, or you’re a US payee sending payments to international contractors, suppliers, and agencies, you might already be familiar with Bill.com. Bill.com is a cloud-based payment platform that helps thousands of Americans pay their invoices to contractors and suppliers around the world. Small business owners and contractors send in their…
-
Payoneer Checkout: Introducing enhanced analytics
Our brilliant engineers and product folk have been very busy these past weeks, building and testing a new feature to add even more value to Payoneer Checkout. At Payoneer, we understand the importance of having accurate, real-time, and complete data for you to make the best possible decisions for your business. With that in mind,…
Latest articles
-
Welcome to Payoneer!
Letโs get your business started for boundless growth
-
You have come to the right place
Letโs see if Payoneer is the right service for you and your business needs and how to sign up!
-
Welcome to Payoneer!
Letโs get your business started for boundless growth
-
Welcome to Payoneer Grow!
More topics Content overview Account creation and onboarding Receiving Payments Use of Funds Payoneer Card Most common questions from our customers Didnโt find out what you were looking for? Account creation and onboarding Account creation documentation Documents should be government-issued, and the issuing country must be recognizable.Please submit pictures and not scanned docs or digital…
