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Filling out your address when signing up to Payoneer is important- here’s why

As a Payoneer user, there may come a time when you need to renew your card or reorder a lost or stolen card. In order to ensure that your card makes it safe and sound to its desired destination, you need to make sure that you provide your address details in the most accurate way possible. Providing…

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Payoneer Team

As a Payoneer user, there may come a time when you need to renew your card or reorder a lost or stolen card. In order to ensure that your card makes it safe and sound to its desired destination, you need to make sure that you provide your address details in the most accurate way possible. Providing incomplete or incorrect information can mean delays in the approval process or in receiving your card. In some cases, the envelope may even have to be returned to the card issuer. In an effort to help ensure the best experience for our customers, please follow the tips below.

Please note that only English characters or digits can be entered in the address fields. An asterisk (*) by the field name indicates that this is a mandatory field and must be filled.

[cta-button text=”Click here to edit your address >>” url=”https://myaccount.payoneer.com?action=editprofile” color=”#FF4800″ type=”my-account-action”]

You can edit this information at any time: Log in to MyAccount > Settings > Update Profile.

address-myaccount

Address

In the Address 1 and Address 2 fields, space is limited to 40 characters. Here are a few quick tips to save room:
  • Use abbreviation: apartment = apt, building = bldg, avenue = ave, and street = st
  • Beware of extra spaces: Ave 13-56 instead of Avenue 13 – 56
  • Don’t be wordy: Apt. #101 instead of Apartment Number 101

Country

  • Select the country of your residence.
  • If renewing your card and you need to change the country of residence, please contact Customer Care for assistance.

City

  • Enter the name of your city, state, and/or province.
  • Skip the use of commas. For example: Lahore Punjab and not Lahore, Punjab.
  • If you’re from the United States, enter only the name of your city. You will select the name of your state in a separate field.

Zip

  • If you do not know your code, consult your local post office or try doing a quick Google search.
If you’ve filled in your address fully and correctly, look forward to receiving an email from us with the estimated date on which your card will arrive. If your card hasn’t arrived by that date, check at your local post office to make sure it isn’t marked as undeliverable. Be sure to also check out our Support Center for FAQs regarding card shipping.

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Disclaimer 

Nothing herein should be construed as if Payoneer Inc. or its affiliates are soliciting or inviting any person outside the jurisdiction where it operates/is licensed to engage in payment services provided by Payoneer Inc. or its affiliates, unless permitted by applicable laws. Any products/services availability are subject to customer’s eligibility. Not all products/services are available in all jurisdictions in the same manner. Depending on your eligibility, you may be offered with the Corporate Purchasing Mastercard, issued by First Century Bank, N.A., under a license by Mastercard® and provided to you by Payoneer Inc., or the Payoneer Business Premium Debit Mastercard®, issued and provided from Ireland by Payoneer Europe Limited under a license by Mastercard. The Payoneer Business Premium Debit Mastercard® cannot be used at merchants or ATMs in Hong Kong or for HKD payments. If you are located in the EEA, all Payoneer Services will be provided to you by Payoneer Europe Limited, trading as Payoneer and regulated by the Central Bank of Ireland.

The information in this document is intended to be of a general nature and does not constitute legal advice. While we have endeavored to ensure that the information is up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability of the information. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever incurred in connection with the information provided.

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