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Filling out your address when signing up to Payoneer is important- here’s why

As a Payoneer user, there may come a time when you need to renew your card or reorder a lost or stolen card.ย In order to ensure that your card makes it safe and sound to its desired destination, you need to make sure that you provide your address details in the most accurate way possible.ย Providing…

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Payoneer Team

As a Payoneer user, there may come a time when you need to renew your card or reorder a lost or stolen card.ย In order to ensure that your card makes it safe and sound to its desired destination, you need to make sure that you provide your address details in the most accurate way possible.ย Providing incomplete or incorrect information can meanย delays in the approval process or in receiving your card. In some cases, the envelope may even have to beย returned to the card issuer. In an effort to help ensure the best experience for our customers, please follow the tips below.

Please note that only English characters or digits can be entered in the address fields. An asterisk (*) by the field name indicatesย that this is a mandatory field and must be filled.

[cta-button text=”Click here to edit your address >>” url=”https://myaccount.payoneer.com?action=editprofile” color=”#FF4800″ type=”my-account-action”]

You canย edit this information at any time: Log in to MyAccount > Settings > Update Profile.

address-myaccount

Address

In the Address 1 andย Address 2 fields, space is limited to 40 characters. Here are a few quick tips to save room:
  • Useย abbreviation:ย apartmentย = apt,ย building =ย bldg, avenueย = ave, andย streetย = st
  • Beware of extra spaces: Ave 13-56 instead ofย Avenue 13 – 56
  • Don’t be wordy:ย Apt.ย #101 instead ofย Apartment Number 101

Country

  • Select the country of your residence.
  • If renewing your card and you need to change theย country of residence, please contact Customer Care for assistance.

City

  • Enter the name of your city, state, and/or province.
  • Skip the use of commas. For example: Lahore Punjab and not Lahore, Punjab.
  • If you’re from the United States, enter only the name of your city. You will select the name of your state in a separate field.

Zip

  • If you do not know your code, consult your local post office orย try doing a quick Google search.
If you’ve filled in your address fully and correctly, look forward to receiving an email from us with the estimated date on which your card will arrive. If your card hasn’t arrived by that date, check at your local post officeย to make sure it isn’t marked as undeliverable.ย Be sure to also check out our Support Center for FAQs regarding card shipping.

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