How to Start Your Own Virtual Assistant Agency (Mini-BPO) in the Philippines and Get Paid Legally
Learn how to legally register your VA agency in the Philippines, issue official receipts, and receive global payments with ease using Payoneer. A must-read guide for freelancers scaling to mini-BPOs.
Many Filipino freelancers begin as solo contractors, but some take the leap to build their own virtual assistant agenciesโmini-BPOs that handle multiple clients. Scaling up, however, takes more than finding extra work. To grow sustainably and get paid legally by international clients, youโll need the right structure, BIR registration, and global payment systems.
If you’re an independent contractor in the Philippines ready to formalize your business, this guide is your roadmap. Weโll walk you through how to structure your agency, comply with local laws, and set up smooth, secure payments from clients across the globe.
Why Formal Registration Matters for VA Agencies and Mini-BPOs?
Freelancing now plays a major role in the Philippine economy, with over 1.5 million freelancers, many starting with just a laptop and internet connection. But most hit a wall when trying to expand.
You might have experienced it yourself:
- A client asks for tax documents or official receipts, and you canโt provide them.
- Payments get delayed because your invoice lacks the compliance markers required by their finance team.
- You want to hire others to help with client work, but without a registered structure, it’s hard to formalize operations or access the right tools.
(Source: Exploring Policies and Initiatives for Online Workers in the Philippines)
This is where many Filipino freelancers get stuck.
Staying unregistered might work for small gigs, but to run a VA agency or manage multiple clients, you need proof of legitimacy.
Formal registration unlocks:
- Legal protection that separates personal finances from business risks
- Credibility and compliance that build trust with clients abroad
- Eligibility for larger contracts and ongoing retainers with enterprise-level companies
- Access to global payment platforms that only work with registered entities
Bottom line: Formalizing your VA business gives you the structure, credibility, and systems needed to scaleโlegally and sustainably. Letโs find out how.
Step-by-Step Guide to Registering Your VA Agency or Mini-BPO with DTI & BIR
Before you can pitch global clients, issue official receipts, or pay your team legally, you need to formalize your setup. Your path to registration depends on whether you want to stay a solo VA or build a full-fledged mini-agency. Here’s how to choose the right legal structure before diving into DTI or BIR paperwork.
Step 1: Choose Your Structure: Solo VA or Small Agency/BPO
The way you register your business affects your tax obligations, ability to scale, and how clients perceive your legitimacy. If youโre just starting out, operating as a solo independent contractor might be enough. But if youโre managing subcontractors or planning to grow into a multi-client agency, registering as a sole proprietorship or corporation gives you more room to scale.
Hereโs a quick breakdown to help you decide:
Structure | Structure | Best For | Best For | Scale Potential | Cost & Timeline |
---|---|---|---|---|---|
Cost & Timeline | BIR only | Individual freelancers serving 1โ2 clients | 3% tax (if under โฑ3M annual revenue) | Limited (not ideal for scaling) | โฑ500 (registration) + โฑ2,500โโฑ3,500 (Authority to Print [ATP] + official receipts) โ 3โ4 weeks (but may vary depending on local RDO processing) |
Sole Proprietor | DTI + BIR | Freelancers using a business name, aiming to scale | 3% or VAT (if over โฑ3M), plus withholding if hiring | Moderate (3โ5 clients) | โฑ1,000+ (DTI + BIR registration) + โฑ2,500โโฑ3,500 (ATP + official receipts) โ 5โ8 weeks including receipt printing delays and possible RDO transfer |
Mini-BPO / VA Agency | DTI + BIR (+SEC if corporation) | Entrepreneurs building a team and handling multiple clients | 12% VAT + withholding + corporate income tax | High (5+ clients, retainer deals) | โฑ2,000+ (DTI/BIR/SEC registration) + โฑ2,500โโฑ3,500 (ATP + OR printing) โ 5โ8 weeks + 10โ15 business days for SEC if setting up a corporation |
Sources: DTI Business Name Registration fees and timelines via BNRS Portal; BIR registration and ATP processing information via FilePino and BIR website.
Note: Timeline may be longer due to delays in RDO transfer, BIR queueing, and OR printing. Consider 8+ weeks if youโre operating in a different city from your current tax registration.
Step 2: Register Your Business Name with DTI
If youโre planning to operate under a business name (e.g., โScaleVA Solutionsโ), youโll need to register it through the DTI Business Name Registration System (BNRS) Portal. This gives your business a legal identity and lets you issue official documents under a name other than your own.
Requirements:
- Valid government-issued ID
- Proposed trade name
- Business address
- Active email address
Fees (based on territorial scope):
- Barangay: โฑ200 + โฑ30 DST = โฑ230
- City/Municipality: โฑ500 + โฑ30 DST = โฑ530
- Regional: โฑ1,000 + โฑ30 DST = โฑ1,030
- National: โฑ2,000 + โฑ30 DST = โฑ2,030
Timeline: 1โ3 business days via the online portal. Delays may occur if your chosen business name is flagged or requires justification.
Renewal: Valid for 5 years. You must renew at least 90 days before expiration to avoid losing the name.
Naming tip: Avoid overly generic words like “Solutions” or “Services” as standalone namesโtheyโre commonly rejected. Combine them with unique modifiers (e.g., โBrightDesk Solutionsโ or โPixelVA Servicesโ).
Pro tip: If you serve clients across the Philippines or internationally, opt for the national scope to avoid restrictions tied to your location.
Step 3: Apply for Your BIR TIN & Self-Employed Registration
All VA businesses, whether solo or agency, must register with the Bureau of Internal Revenue (BIR) to legally operate and issue official receipts. Your tax classification, obligations, and reporting schedules will depend on your structure and income level.
Required BIR forms:
- BIR Form 1901 โ For sole proprietors and professionals
- BIR Form 1902 โ For partnerships
- BIR Form 1903 โ For corporations
Supporting documents (depending on structure):
- DTI Certificate (Sole Prop) or SEC Certificate of Incorporation (Corp) or Certificate of Recording (Partnership)
- Articles of Incorporation/Partnership
- Mayorโs Permit or application
- Valid government-issued ID
- Proof of business address
Official receipt (OR) requirements:
- File BIR Form 1906 to apply for Authority to Print (ATP)
- Minimum order: 10 booklets (50 receipts each)
- Cost: โฑ2,500โโฑ3,500 including printing fees
- Processing time: 2โ4 weeks for ATP approval, plus 1โ2 more weeks for actual printing
Pro Tip: Printing of official receipts can be delayed if you’re transferring your Revenue District Office (RDO) or registering in a new location.
Tax filing schedules and obligations:
- Percentage Tax (3%) โ Quarterly, for businesses earning less than โฑ3 million per year
- VAT (12%) โ Required if annual gross receipts exceed โฑ3 million
- Quarterly Income Tax โ Due April 15, August 15, and November 15
- Annual Income Tax Return โ Due April 15
- Withholding Tax (if hiring contractors) โ Due monthly, by the 10th of the following month
Estimated timeline: Expect 5โ8 weeks for full registration, especially if SEC processing or RDO transfer is involved. Add 10โ15 business days if incorporating via SEC.
Step 4: Set up Bookkeeping and Stay Compliant
Once you’re registered, the next crucial step is maintaining accurate financial records. Proper bookkeeping ensures you’re prepared for audits, can easily file your taxes, and avoid BIR penalties.
Hereโs what you need to stay compliant:
- Issue official receipts (ORs) for every payment received.
- Maintain books of account:
- General Ledger โ tracks all your financial transactions
- General Journal โ logs transactions in chronological order
- Cash Receipts Journal โ records all incoming cash
- Cash Disbursements Journal โ records all outgoing payments
- These can be manual or loose-leaf (digital), but must be registered with the BIR.
- File the percentage tax and income tax quarterly
- Submit annual reports (Form 1701 or 1702)
Pro Tip: Automate your bookkeeping wherever possible. Use a digital tool that reminds you of due dates and helps you track income, expenses, and taxes in real time. Missing a quarterly filing can result in penalties of up to โฑ10,000.
Now that you’ve tackled the key setup stepsโfrom registering with DTI to getting BIR-compliant and organizing your booksโit’s time to zoom out. Your next move depends on a bigger question: Are you building a long-term freelance career, or laying the foundation for a scalable agency?
Is Freelancing your Long-Term Plan?
Your business registration and compliance setup should reflect where you’re headed, not just where you are now.
If you’re planning to stay solo or manage a small team (1โ3 people):
- A sole proprietorship offers a flexible, low-cost way to operate.
- The 3% percentage tax is simpler than VAT and ideal for lower-income brackets.
- Lightweight compliance tools and cloud-based bookkeeping will usually suffice.
But if you’re thinking long-term and aiming to scale:
- A corporation offers better liability protection and unlocks more tax strategy options.
- If you cross โฑ3 million in annual revenue, youโll need to register for VAT (12%).
- Scaling agencies benefit from more advanced accounting systems and a structure that supports hiring and growth.
Pro Tip: Most successful agency owners shift from sole proprietorship to corporation when they reach around five team members. Laying the groundwork early avoids major restructuring headaches later.
Once youโve mapped out your growth path, itโs time to choose the right platform to receive international payments efficiently and support your business as it scales.
Choose the Right Platform to Receive International Payments
As you plan your freelance or agency operations, choosing the right payment platform is just as important as registering your business. The right tool can save you time, reduce fees, and simplify BIR compliance.
Letโs compare three of the most common platforms used by Filipino freelancers and agency owners:
Pro Tip: Donโt just focus on advertised feesโcheck the real exchange rate and local support. A 1โ2% difference in conversion rates can cost thousands of pesos as your monthly volume grows.
If you’re running a remote team, contracting international clients, or scaling a BPO-style setup, Payoneer is purpose-built for growth-focused professionals in the Philippines.
Key advantages include:
- Multi-currency receiving accounts in USD, EUR, GBP, and more
- Local withdrawals to GCash or any PHP-denominated bank account
- Built-in billing tools and โRequest a Paymentโ features
- Dedicated PH-based account managers who understand local tax rules
- Free downloadable reports for easier BIR filing
- Contractor management features for growing teams
Pro Tip: Payoneerโs BIR-ready reports and local support can cut your tax prep time in half, especially if you’re filing quarterly percentage tax or expanding your team.
From Freelancers to Founders: How Leif Scaled Their Agencies with Payoneer
Leif Brian Margallo’s entrepreneurial journey began in 2011 when he established Virtual Workforce Professionals (VWP) on Upwork (formerly oDesk). Starting with limited resources and experience, Leif identified a demand for skilled virtual assistants and seized the opportunity to help Filipinos access quality work opportunities. Over time, VWP grew into a successful boutique agency serving Asia-Pacific clients.
Leif leveraged Payoneer to manage multi-currency receipts (USD/EUR) and facilitate seamless PHP withdrawals, significantly improving his agency’s financial operations. The automated billing reports provided by Payoneer ensured compliance and simplified tax filings, allowing Leif to focus on expanding his business.
“With Payoneer, we withdraw in the morning and receive earnings in the evening, streamlining operations with competitive forex rates.” โ Leif Brian Margallo
Ready to Build Your Business?
Scaling your VA agency from a solo operation to a fully registered business in the Philippines requires solid foundations. From formal registration to choosing the right payment platform, the combination of credibility, compliance, and the right tools can set you up for long-term success.
By using Payoneer, youโll have:
- The ability to receive payments like a local in 190+ countries
- Multi-currency account management all in one easy-to-use dashboard
- Audit-ready downloadable reports to ensure you’re always compliant
- Time saved with streamlined global payments, so you can focus on growing your team
Sign up for Payoneer today to get paid faster, stay compliant, and concentrate on growing your business.
FAQs
Do I need to register with both DTI and BIR?
Yes, if you’re hiring others or using a business name. Solo contractors using their own name donโt need to register with DTI and only need to change their tax status.
How fast are Payoneer withdrawals?
Withdrawals to PH banks or GCash typically arrive within the same business day, though processing times may vary by bank.
Is Payoneer compliant with local tax documentation?
Yes. It offers downloadable transaction reports and summaries to support BIR compliance.
What if I want to scale from 2 to 10 contractors?
Payoneer supports contractor payouts and built-in invoicing, ideal for growing teams.
Disclaimer
Nothing herein should be construed as if Payoneer Inc. or its affiliates are soliciting or inviting any person outside the jurisdiction where it operates/is licensed to engage in payment services provided by Payoneer Inc. or its affiliates, unless permitted by applicable laws. Any products/services availability are subject to customerโs eligibility. The availability of this product is not guaranteed and may vary. Not all products/services are available in all jurisdictions in the same manner.
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