Our approach to impact

Payoneer empowers small and medium-sized businesses (SMBs) to thrive by removing barriers to cross-border commerce, enabling entrepreneurs to connect, transact, and grow globally. This creates opportunities that power local economies in communities around the worldโ€”an impact thatโ€™s not just part of our mission, but key to our success.

In line with this mission, we embed socially responsible principles and practices into our business and strategies by:

Fostering a supportive, diverse, and inclusive culture
Creating opportunities for underserved SMBs and entrepreneurs to thrive
Being responsible stewards of the environment
Building impactful partnerships around the globe
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Impact isnโ€™t an initiative at Payoneerโ€”itโ€™s who we are. We champion the issues that matter most to our people and customers, fueling the entrepreneurial spirit that drives global progress and economic opportunity.

John Caplan
CEO, Payoneer

john caplan

John Caplan
CEO, Payoneer

global impact reports 2024 1

Global impact reports

Our annual impact reports highlight our progress in social impact, sustainability, and business empowerment. Explore past reports to see how weโ€™re turning ambition into achievement.

2024 impact highlights

We awarded grants through the Payoneer Foundation to 15 organizations across 10 countries, supporting community-focused and entrepreneurial initiatives.

Employees participated in 26 projects across 18 countries during the Global Week of Good, contributing nearly 2,000 volunteer hours.

Our team engaged an external party to conduct a voluntary climate risk assessment to identify and address key environmental vulnerabilities.

Our impact pillars

Our impact strategy focuses on the following areas:

Serving the communities that rely on our platform is fundamental to everything we do. Payoneer is helping to build a more reliable and connected cross-border economy that enables SMBs everywhere to become full participants of the global economyโ€”no matter where theyโ€™re located.

our customers impact tab

Payoneerโ€™s cross-border financial platform connects SMBs to opportunities worldwide, propelling local growth and fostering a more inclusive global economy.

Understanding customer needs is essential to our business. We gather insights that shape our products and strategy through various touchpoints, including customer journey calls, surveys, interviews, and events. This ongoing engagement powers our ability to deliver simplified financial services for SMBs in 190+ countries and territories, bridging gaps in financial literacy and reducing friction in cross-border payments.

Payoneerโ€™s success starts with the people who make all our work possible. With teams in 30+ countries, speaking over 20 languages, our diverse perspectives strengthen our ability to serve a global customer base.

our people impact tab

Weโ€™re committed to supporting the well-being of our employees and attracting top-tier talent who believe in our mission and values.

We promote an inclusive culture where team members feel seen, heard, and empowered to bring their whole selves to work. Putting people first creates a work environment where everyone has the tools to succeed and contribute to our shared goals.

We invest in our employeesโ€™ growth, providing career development and continuous learning opportunities that help them reach their full potential.

Integrity, accountability, and transparency are core to who we are. This commitment reinforces responsible practices across our organization and builds trust with our customers.

our governance impact tab

The Board upholds the highest ethical standards while overseeing compliance, risk management, and data security. It also manages policies and impact strategy, ensuring alignment with Payoneerโ€™s business goals through regular progress reviews. The Nominating and Corporate Governance Committee provides oversight of our impact strategy, receiving regular updates from management to enhance transparency and accountability.

Payoneer adheres to ethical conduct across all operations through robust governance policies, onboarding, and mandatory training. As a regulated financial services institution, we prioritize integrity, accountability, and full compliance with industry standards and regulations.

We protect customer data and ensure secure operations through a comprehensive framework and certifications that meets global regulations and industry standards like GDPR, CCPA, NIST CSF, SOC 2 Type 2, and PCI DSS. We stay ahead of evolving threats through continuous monitoring, risk assessments, and mandatory employee trainings that deepen trust and strengthen security.

Social impact at Payoneer is global in vision and local in action. Lasting change starts within communities, which is why we invest in partnerships and initiatives that create opportunities in the markets we serve. Our culture of giving and collaboration empowers individuals and supports the growth of local businesses.

our communities impact tab

Payoneer creates positive change through impactful partnerships, philanthropy, and employee-driven volunteer programs that foster growth and opportunity.

This annual week-long campaign unites employees worldwide to give back to their communities through meaningful projects, helping build a company culture rooted in service and social impact.

As a global company, Payoneer strives to be a good steward of the environment and to operate our business in a sustainable manner, integrating environmentally responsible practices into our operations wherever possible.

our planet impact tab

We manage our environmental impact through sustainable practices in line with our Global Environmental Policy, regulatory compliance, and employee education. Our Global Impact Reports[1]  provide yearly updates on our progress.

Payoneer collects and measures data on our greenhouse gas emissions. We track year-over-year trends to enhance resource efficiency and help mitigate our carbon footprint.

Payoneer Foundation

Established in 2022, the Payoneer Foundation supports initiatives that strengthen global communities and create meaningful, measurable impacts. The Foundation advances its mission through strategic partnerships and philanthropic investments.

Payoneer Foundation grants and programs center around four central themes

Fostering the development and empowerment of SMBs.

Advancing more opportunities for women and girls in tech and entrepreneurism / business.

Supporting young people in business, financial education, and/or entrepreneurship.

Addressing environmental concerns and/or helping to mitigate the impact of climate change.

Learn more about the Foundationโ€™s year-over-year impact in our global impact reports.

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