What You Should Know About Payoneer Card Shipping

Payoneer has account holders all around the globe, and we do our best to make our service available in as many countries as possible.  We often get questions about the application process and what to expect, so let’s review and mainly focus on card shipping. Application Approval Once your Payoneer account application is approved, you will…

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Payoneer has account holders all around the globe, and we do our best to make our service available in as many countries as possible.  We often get questions about the application process and what to expect, so let’s review and mainly focus on card shipping.

Application Approval

Once your Payoneer account application is approved, you will receive an e-mail confirmation with further details. This e-mail will also include an estimated arrival date for your Payoneer card. You can also view this estimated arrival date by logging into your Payoneer account.

Card Shipping

If your Payoneer account application has recently been approved, your card is in the process of being shipped.  Just as you are excited to receive your card and begin using it, Payoneer is also excited to begin working with you. We do our best to make sure that all card shipments are processed as soon as possible, and confirm that cards are indeed issued and shipped for all account holders.  Payoneer does not charge you for card shipping, it is completely FREE. While we do everything we can to avoid delays in shipping, Payoneer has no control over the processing times or delays in your local postal system.  If the estimated shipping time for your card has passed, or if you believe there to be an error/delay in your local postal system, please contact us via the link below and we will do our best to resolve the issue.

Expedited Shipping

We do allow you the option of receiving a card via an expedited shipping service, such as FedEx or DHL, for which there is an added charge to cover the cost of shipping. If you have funds available on your Payoneer account and would like to request expedited shipping for your Payoneer card, please contact us by visiting our Support Center.

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Disclaimer 

Nothing herein should be construed as if Payoneer Inc. or its affiliates are soliciting or inviting any person outside the jurisdiction where it operates/is licensed to engage in payment services provided by Payoneer Inc. or its affiliates, unless permitted by applicable laws. Any products/services availability are subject to customer’s eligibility. Not all products/services are available in all jurisdictions in the same manner. Depending on your eligibility, you may be offered with the Corporate Purchasing Mastercard, issued by First Century Bank, N.A., under a license by Mastercard® and provided to you by Payoneer Inc., or the Payoneer Business Premium Debit Mastercard®, issued and provided from Ireland by Payoneer Europe Limited under a license by Mastercard. The Payoneer Business Premium Debit Mastercard® cannot be used at merchants or ATMs in Hong Kong or for HKD payments. If you are located in the EEA, all Payoneer Services will be provided to you by Payoneer Europe Limited, trading as Payoneer and regulated by the Central Bank of Ireland.

The information in this document is intended to be of a general nature and does not constitute legal advice. While we have endeavored to ensure that the information is up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability of the information. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever incurred in connection with the information provided.

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