How to Submit Your Required Documents to Use Payoneer’s Global Payment Service
Payoneer’s Global Payment Service provides you with international receiving accounts that allow your international clients to pay you via local bank transfer – just like a local employee with a local bank account. As a regulated US company, we often require documentation to ensure the security of our account holders and to comply with industry rules and regulations. In order…

Payoneer’s Global Payment Service provides you with international receiving accounts that allow your international clients to pay you via local bank transfer – just like a local employee with a local bank account.
As a regulated US company, we often require documentation to ensure the security of our account holders and to comply with industry rules and regulations. In order to avoid any delays with your payments, it’s best to provide the required documents as soon as possible, once you’ve joined Payoneer.
So, here’s how you can quickly and simply provide documentation in order to continue using the Global Payment Service.
- Sign in to your Payoneer account
- Go to Settings and then to Verification Center
- Click on Account Verification and Provide Business Details to see which documents you need to provide.
Here are the documents you’ll need to submit:
Government-Issued Photo ID
Your government-issued photo ID is required for account verification.
Tips for success:
- Upload a copy of a valid government-issued photo ID. A national ID card, passport, or driver’s license are all valid.
- Make sure your ID hasn’t expired.
- Make sure you upload copies of both sides of your ID.
- The image of your ID must be clear, with no obstructions (such as your fingers).
- A color copy is preferable to black and white.
- Scanned images of your ID are preferable to pictures. If you take a picture with a camera or phone, make sure that the picture is straight and do not use flash.
Questionnaire
You’ll need to fill out the global payment service questionnaire in order to provide us with details about your business.
Tips for success:
If you’re an eSeller and sell on marketplaces such as Amazon, Etsy, or eBay, you can:
- Provide a link to one of your stores
- Make sure your store is active, and has items listed for sale
If you sell goods or services on your own website using a payment processor such as PayPal, Skrill, or WePay, you can:
- Provide a link to your website, and a description of your products or services
- Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text “Global Payment Service verification”
If you’re a freelancer working using a freelance marketplace, you can:
- Provide a link to your profile on one of the marketplaces
- Make sure your profile is active and shows a job history
If you’re earning funds working with online affiliate networks, you can:
- Provide a link to the website you use to generate affiliate traffic
- Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text “Global Payment Service verification”
If you’re receiving business-related payments and do not fall into any of the above categories, fill in all sections of the questionnaire to the best of your ability and supply any documents that accurately describe your business. Once all your details have been submitted, you will be able to start accepting payments. You can view your submitted documents by clicking on History.
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Disclaimer
Nothing herein should be construed as if Payoneer Inc. or its affiliates are soliciting or inviting any person outside the jurisdiction where it operates/is licensed to engage in payment services provided by Payoneer Inc. or its affiliates, unless permitted by applicable laws. Any products/services availability are subject to customer’s eligibility. Not all products/services are available in all jurisdictions in the same manner. Depending on your eligibility, you may be offered with the Corporate Purchasing Mastercard, issued by First Century Bank, N.A., under a license by Mastercard® and provided to you by Payoneer Inc., or the Payoneer Business Premium Debit Mastercard®, issued and provided from Ireland by Payoneer Europe Limited under a license by Mastercard. The Payoneer Business Premium Debit Mastercard® cannot be used at merchants or ATMs in Hong Kong or for HKD payments. If you are located in the EEA, all Payoneer Services will be provided to you by Payoneer Europe Limited, trading as Payoneer and regulated by the Central Bank of Ireland.
The information in this document is intended to be of a general nature and does not constitute legal advice. While we have endeavored to ensure that the information is up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability of the information. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever incurred in connection with the information provided.














