How to Submit Your Required Documents to Use Payoneer’s Global Payment Service

Payoneerโ€™s Global Payment Service provides you with international receiving accounts that allow your international clients to pay you via local bank transfer – just like a local employee with a local bank account. As a regulated US company, we often require documentation to ensure the security of our account holders and to comply with industry rules and regulations. In order…

How business can expand into ASEAN

Payoneerโ€™s Global Payment Service provides you with international receiving accounts that allow your international clients to pay you via local bank transfer – just like a local employee with a local bank account.

As a regulated US company, we often require documentation to ensure the security of our account holders and to comply with industry rules and regulations. In order to avoid any delays with your payments, it’s best to provide the required documents as soon as possible, once you’ve joined Payoneer.

So, here’s how you can quickly and simply provide documentation in order to continue using the Global Payment Service.

  1. Sign in to your Payoneer account
  2. Go to Settings and then to Verification Center 
  3. Click on Account Verification and Provide Business Details to see which documents you need to provide.

Here are the documents you’ll need to submit:

Government-Issued Photo ID

Your government-issued photo ID is required for account verification.

Tips for success:

  • Upload a copy of a valid government-issued photo ID. A national ID card, passport, or driverโ€™s license are all valid.
  • Make sure your ID hasn’t expired.
  • Make sure you upload copies of both sides of your ID.
  • The image of your ID must be clear, with no obstructions (such as your fingers).
  • A color copy is preferable to black and white.
  • Scanned images of your ID are preferable to pictures. If you take a picture with a camera or phone, make sure that the picture is straight and do not use flash.

Questionnaire

You’ll need to fill out the global payment service questionnaire in order to provide us with details about your business.

Tips for success:

If youโ€™re an eSeller and sell on marketplaces such as Amazon, Etsy, or eBay, you can:

  • Provide a link to one of your stores
  • Make sure your store is active, and has items listed for sale

If you sell goods or services on your own website using a payment processor such as PayPal, Skrill, or WePay, you can:

  • Provide a link to your website, and a description of your products or services
  • Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text โ€œGlobal Payment Service verificationโ€

If youโ€™re a freelancer working using a freelance marketplace, you can:

  • Provide a link to your profile on one of the marketplaces
  • Make sure your profile is active and shows a job history

If youโ€™re earning funds working with online affiliate networks, you can:

  • Provide a link to the website you use to generate affiliate traffic
  • Provide confirmation that you own or manage this website by: (1) linking to a page that shows your name, (2) sending us a whois report or (3) uploading a test file to the domain with the text โ€œGlobal Payment Service verificationโ€

If youโ€™re receiving business-related payments and do not fall into any of the above categories, fill in all sections of the questionnaire to the best of your ability and supply any documents that accurately describe your business. Once all your details have been submitted, you will be able to start accepting payments. You can view your submitted documents by clicking on History.

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Disclaimer
The information in this article/on this page is intended for marketing and informational purposes only and does not constitute legal, financial, tax, or professional advice in any context. Payoneer and Payoneer Workforce Management are not liable for the accuracy, completeness or reliability of the information provided herein. Any opinions expressed are those of the individual author and may not reflect the views of Payoneer or Payoneer Workforce Management. All representations and warranties regarding the information presented are disclaimed. The information in this article/on this page reflects the details available at the time of publication. For the most up-to-date information, please consult a Payoneer and/or Payoneer Workforce Management representative or account executive.
Availability of cards and other products is subject to customerโ€™s eligibility. Not all products are available in all jurisdictions in the same manner. Nothing herein should be understood as solicitation outside the jurisdiction where Payoneer Inc. or its affiliates is licensed to engage in payment services, unless permitted by applicable laws. Depending on or your eligibility, you may be offered the Corporate Purchasing Mastercard, issued by First Century Bank, N.A., under a license by Mastercardยฎ and provided to you by Payoneer Inc., or the Payoneer Business Premium Debit Mastercardยฎ, issued and provided from Ireland by Payoneer Europe Limited under a license by Mastercardยฎ.
Skuad Pte Limited (a Payoneer group company) and its affiliates & subsidiaries provide EoR, AoR, and contractor management services.

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