How to Create an Invoice in Payoneer

For freelancers and companies working with international clients, it is very important to properly organize the process of creating payment requests. In this article, we will look at how to create an invoice in Payoneer. You will find step-by-step instructions, learn about current fees, receive valuable tips, and become familiar with the most common invoicing mistakes. After reading this article, you will be able to confidently create an invoice and optimize the process of receiving payments for services.

What is an invoice in Payoneer?

A Payoneer invoice is an electronic form outlining a payment request from your client,  allowing you to receive funds without unnecessary bureaucracy. How does it work? You create an invoice, and the client gets an email or a special link to pay by bank transfer or card. This online format makes it easy to create an invoice for sole proprietors, agencies, eCommerce platforms, and freelancers. 

Payoneer saves time and provides transparency in payments, allowing you to control all transactions. Thus, any business can quickly create an invoice, receive funds, and monitor all statuses in a single account.

How to create an invoice in Payoneer (Step-by-step)

If you provide services to international clients and are looking for an easy way to accept online payments, Payoneer can help you do so in just a few minutes. Simply create an invoice according to the template and send it to your customer. However, please take note: before making a request, ensure that your account is confirmed and that you have a setup account to receive funds in the desired currency. Below is a step-by-step guide on how to invoice a client using Payoneer.

Step 1. Log in to your Payoneer account

To create a Payoneer payment account, first log in to your account via the official Payoneer website. Click Log in and enter your username and password. If you don’t have an account yet, you can quickly register one by completing a short registration form. After logging in, you will be taken to the main panel, where you can manage your transactions and create accounts.

Step 2. Open the “Get Paid” section

In the main menu of your account, select the section Get paid, where all the tools for accepting funds from customers are collected. Then click Send payment request. This is where you can create an invoice.

Step 3. Fill in the customer details

Next, enter the customer’s basic details, such as their name or company name, email address, and, if applicable, a brief description of the services they are requesting. If you have previously sent a request to this customer, you can select it from your contact list and use a previously created template.

Step 4. Enter payment details

Enter the amount, select the desired currency (USD, EUR, GBP, etc.), and optionally add an internal order number or a customer comment. You can add an invoice or file (.pdf, .jpg, etc.) to confirm the transaction. When all fields are filled in, carefully review the information and click Send.

Step 5. Track the status of the request

The client will receive an email with a secure payment link, allowing you to track the request status in your account. This approach makes the process transparent and convenient, and most importantly, it helps create an invoice regardless of country or currency.

What does a Payoneer payment invoice look like?

After you decide to create an invoice, the system will automatically generate a professionally designed invoice with all the necessary information for the client. Namely, the top of the document will contain your business details (company name or your name, logo (optional), address, phone number, and work email).

Next, the customer details are listed. Each invoice also has a unique number and date of creation, which helps you easily track payments and maintain accurate financial records for both yourself and your customers. The invoice must include a description of the goods or services, listing exactly what was performed. A separate section contains the due date, acceptable payment methods, and the total amount due, including taxes, discounts, and any additional fees. At the bottom, there are payment instructions and a Pay button.

Thanks to invoicing via Payoneer, you can customize the document and add your logo, a detailed service description, or a personalized message for the client. Such an invoice appears professional, fosters customer trust, and provides a transparent payment process with minimal unnecessary steps.

What are the benefits of invoicing through Payoneer?

Advantage	Description
Simplicity and speed	With Payoneer, you can create an invoice in just a few minutes — without the need for complicated settings and paperwork. This is especially convenient for freelancers and companies that often work with clients abroad.
Professional-looking invoice	Each account features a clean design, allowing you to add a logo and contact details to create a positive impression of your brand. Thanks to this, you can make an invoice not only quickly, but also in a professional format.
International payments without complications	Payoneer enables you to accept funds from customers worldwide in various currencies. This makes the invoice a universal tool for business activities worldwide.
Easy payment tracking	All payments are conveniently tracked in your account: you can see when a client opens an invoice, makes a payment, or is overdue. You can create an invoice and track its status.
Secure transactions	Payoneer’s security systems protect all transactions, ensuring both you and your customers can trust the reliability of payments.

What are the fees for creating and paying for a Payoneer account?

Type of operation	Commission	Comment
Account creation	No commission from Payoneer	You can create an invoice without any fees, which is convenient for regularly invoicing customers.
Customer payment by card	~3%	Charged for international card payments and includes payment processing and currency conversion if the customer is paying in a currency other than yours.
Bank transfer	0–1%	Depends on the country and the customer’s bank. For domestic transfers, the fee is typically lower, whereas international transfers may incur additional fees.
Receiving funds from the platform (Amazon, Fiverr, etc.)	No commission from Payoneer	Payments from partner platforms are fee-free with Payoneer.
Withdrawal to a sole proprietorship account or bank account	$1–2 or 0.5%	The fee depends on your bank, the currency of the transfer, and the country. It is usually a fixed amount for local currency transfers and a percentage for foreign currency transfers.
Currency conversion	2–3% above market rate	If your account and payment are in different currencies, Payoneer automatically converts the currency at the exchange rate with a small markup.
Resend invoice or payment reminder	No commission from Payoneer	You can remind a client about unpaid invoices when creating a new invoice.
Payments via the “Pay Now” button	~1%	An additional option for clients to make quick payments without unnecessary steps.

You can find out more about the fees here.

Tips for successful invoicing

• Check whether the currency and details are specified correctly. Errors in the account number or currency may delay or prevent payment.
• Use clear descriptions of products or services. A concise and clear description helps customers quickly understand what they are paying for.
• Keep all invoices for accounting. Even electronic copies are essential for reporting and tax audits.
• Create invoice templates for regular customers. This speeds up the process and reduces the risk of errors when re-invoicing.
• Agree on payment terms before sending the invoice. Indicate deadlines, payment methods, and possible penalties for late payment.
• Check the client’s contact details. A correct email address guarantees that the invoice will be delivered without problems.
• Add a unique invoice number and date. This makes it easier to record and control payments.
• Use the notes or comments feature in the invoice. You can clarify details about the service or the expected completion time of your order.
• Review all data before sending. Additional verification will not be superfluous.
• Automate the process with Payoneer. This allows for easy invoice creation, tracking payment status, and reminding the client about unpaid bills.

Typical errors when creating an invoice

• Choosing the wrong currency. As a result, you receive double conversion and extra commissions, even when you are trying to create an invoice.
• Using a personal account instead of a business account. Payment may not arrive or cause problems with tax reporting.
• Lack of documents to confirm payment. If there is no contract or payment specification, accounting and control will be complicated.
• Mismatch between the client name in the contract and the invoice. This may result in payment delays or payment denial.
• Careless filling in of the description of goods or services. Vague or general descriptions make it difficult for both the customer and accounting to verify the payment.
• Ignoring local requirements and platform specifics. For example, the format is not taken into account for invoicing Payoneer Ukraine, which can create problems with international transfers.

Conclusion: Create invoices in Payoneer with ease

Creating an invoice in Payoneer takes just a few minutes. The process of receiving payments is straightforward, transparent, and convenient for any business. This is especially applicable for Ukrainian companies and freelancers who work with international clients and do not want to incur unnecessary currency conversion fees. 

Payoneer is a reliable and regulated tool that ensures the safe conduct of financial transactions. Thanks to Payoneer, you can not only create accounts but also track payment status and quickly respond to customer requests, significantly increasing the efficiency of business processes. Register a Payoneer business account today and start creating invoices to receive payments from customers worldwide.

Frequently asked questions (FAQs)