Prohibited transaction list
The Payoneer Services enable customers to receive and make payments in connection with their commercial activity subject to certain eligibility requirements, approvals, limits, and availability, which may depend on your line of business, country of residency or incorporation, applicable anti-money laundering regulations, Payoneer risk management policies or procedures, and other factors used by us to determine such eligibility, limits, and availability from time to time at our sole discretion. Payoneer does not service transactions relating to the following Restricted Lines of Business*:
Illegal
Any criminal or illegal act – e.g. Illegal narcotics, child pornography, human trafficking, terrorist financing, stolen goods, illegal wildlife trade
Adult Services
- Adult massage or other adult entertainment services
- Adult pictures, videos, games that include pornographic or obscene content
- Adult text chat, video chat or online streaming
- Dating Services
- Mail order bride, escorting services, prostitution
Affiliates
- Affiliate marketing for Gambling, FX, Adult
- Affiliate marketing/ services for CBD products
Animals and Wildlife
- Live animals
- Products made from the skin of snakes, crocodiles, seals or other animals
- Taxidermy
Chemicals
- Fertilizers
- Industrial chemicals
Corporate Vehicles
- Shell corporations and company formation, including consulting services in this field
- Trusts and asset management services
Counterfeit and Copyright
- Counterfeiting or copyright infringement
- File sharing and streaming websites allowing sharing, viewing or download of copyrighted content
Cyber
- Cyber protection software development and distribution
- Sale or promotion of products and/or services that process pop-ups or contain, promote, reference or link to any spyware, malware, virus, back-door, dead drop device or other program installation
Domain Hosting Services
- Domain Hosting Services
- Domain registration
Drugs and Pharma
- Alcohol
- CBD-related extractor/ manufacturer, CBD prescriptions, CBD oils and creams and hemp products
- Clinical Trials
- Cosmetics and beauty products
- Diet pills
- Drug paraphernalia
- E-cigarettes
- Intrusive beauty and cosmetic products and services such as fillers and botox
- Marijuana dispensaries and related businesses
- Pharmacies or pharmacy referral services, pharmaceuticals and pseudo-pharmaceuticals
- Steroids
- Substances designed to mimic illegal drugs
- Supplements, vitamins, nutritional products, ‘nutraceuticals’
- Tobacco
Financial Services
- Bidding fee auctions
- Bill payment services
- Cash Storage or Transport
- Check cashing
- Collection agencies
- Credit protection or identity theft protection services
- Crowdfunding
- Currency exchange, including crypto-currencies and FX
- Debt elimination, consolidation or reduction services
- Escrow services
- Financial institutions and money service businesses
- Insurance sales and services
- Loans, including payday loans
- Monetary Instrument sales
- Reselling prepaid cards or gift card/certificates
- Sale of Payoneer accounts and products or sale of accounts of another financial institution
- Sale of stocks, bonds, binary options, derivatives and other financial instruments or related brokerage services
- Tax refunds
- Venture Capital and investments
- Wages, salary or payroll
- Wire transfer money orders
Food Items
- Dried or dehydrated foods and seeds
- Fish and seafood of any kind (fresh, frozen or dry)
- Fresh food and produce
Gambling
- Online and offline gambling and betting
- Online or offline contests, sweepstakes, or offering of prizes as an inducement to purchase goods or services
High Value Items and Goods
- Art, antiquity
- High-value jewelry
- Precious metals and stones
- Sale of spare parts for cars and other vehicles
- Sale of vehicles (new or used)
- Used watches, books, or any other high-priced products where chain of custody cannot be verified
Medical
- Medical machinery
- Medical or healthcare services
- Skin Whitening
- Teeth Whitening
Natural Resources
- Rare earth minerals
- Sale of natural resources
Networks
- Used/ refurbished branded technology
- Voice over Internet Protocol (VoIP)
- VPN
Non-Business Use
- Donations
- Non-profit organizations
- Person to Person (peer to peer) payments or businesses allowing only person to person payments
- Personal use such as gifts, loans or payments from friends and family
Political and Hate Crime
- Real estate sales investments and property management
Real estate
- Items or services that promote hate, violence, racial intolerance
Social Media and Online Games
- Fantasy Sports
- Sale of in-game, in-app or in-platform items, services or currency
- Selling social media activity, such as Twitter followers, Facebook likes or YouTube views
Travel and Transportation
- Taxi and shared ride services
Other Services
- Amazon ungating/ Amazon appeals
- Esoteric and healing services
- Multi-level marketing (MLM)
- Pyramid schemes or “get rich quick” schemes
- Reselling event tickets
- Shipping and cargo transportation, including maritime transportation
- Travel visas, business visa applications services
* Payoneer may pre-approve the use of the Payoneer Services in connection with some of the above, following review and examination of circumstances thereof, and subject to its sole discretion. Acts, products or services which constitute a breach of applicable laws or regulations will not be supported under any circumstances.