How does Payoneer work?

Payoneer is a secure, authorized, and trusted payment platform used by over five million businesses around the world to help them transact globally as easily as they do locally. From freelancers to cross-border eCommerce merchants, Payoneer supports thousands of private clients and marketplaces to help them make secure payments easily and efficiently, streamlining the process and reducing costs.

Once payments are received in a range of international currencies, Payoneer can be used to withdraw funds to local bank accounts or via ATMs or to spend online and in stores. Payoneer customers can also use their funds to pay suppliers and contractors, all from one secure and centralized account.

With support and help available around the clock, the Payoneer Customer Service team is always at hand in case customers should need any assistance at all.

Customers love Payoneer, as proven by our more than 40,000 reviews on Trustpilot with an average score of 4.4.

Over 5 million customers around the world use Payoneer every day to send and receive payments.

With low fees and free payments to other Payoneer customers, Payoneer saves its customers millions of dollars every month. No hidden fees!

Payoneer holds seven licenses worldwide, including in Europe, Japan, Australia, India, Hong Kong, as well as in 51 US states and territories.”.

Payoneer customer reviews

Amazing customer service from payoneer

Every time I reached Payoneer customer support I got exceptional service from there. I am much happy with Payoneer Service and I will continuing with them.

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My Experience with Payoneer

I am so satisfied with payonneer & their customer support. When i get a issue , they support me to resolve it immediately.
Thank you so much payonneer for providing better service and trust worthy payment method for business owners!

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Payoneer is a worldwide trusted…

Payoneer is a worldwide trusted platform for safe payments. Thank you for making the globe a unanimous place without the need of banking hassle, hidden terms and bypassing tough rules. Hoping to have a greater long term relationship with payoneer.

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Satisfied Customer!

Extremely satisfied with Payoneer & their customer support. Whenever i get a problem, i immediately head over to the customer care & they support me very well and resolve my issue in minutes.

Thanks to Payoneer for providing such a Trust Worthy & Viable platform for Business Owners to keep their money transactions safe & secure.

Vikash.

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Simple and reliable

Safe, simplified services that are reliable and friendly for global users.

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Fantastic!

Payoneer is very practical, safe and its customer support is great! I’m really glad to use their services. Thanks, guys! You rock!

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Is Payoneer Safe?

Payoneer, established as a payment platform in 2005, knows that its customers put their most sensitive business in their hands, which is why Payoneer does everything possible to be the safest and most secure platform available.

As a regulated entity Payoneer is obligated to follow the strictest security practices, but on top of that, additional investments have been made to ensure the security of customers’ funds and data.

How Payoneer Keeps Funds Safe

Payoneer has implemented the most robust controls available and, in partnership with financial leaders, protects customers earnings and provides them with the safest and most secure platform to hold their funds.

As a regulated financial institution, customers’ funds that are managed by Payoneer are kept in segregated, safeguarded accounts according to legal requirements.

 

Customers’ Funds Are:

Held at low-risk financial institutions

Never impacted by corporate operational activities

Always liquid

Never loaned out

All payments processed through Payoneer are made through a fully compliant, secure and tightly audited payments platform that is recognized by financial regulators all around the world. Payoneer operates globally, is regulated in several jurisdictions, and its compliance record speaks for itself.

Want to read about Payoneer from their customers themselves? Payoneer has been reviewed by Transumo, Monito, G2, among many others. You can also find nearly 25,000 customer reviews on TrustPilot, with an average rating of 4.4 out of 5. Some of these customer reviews are provided below for you to read.

Frequently Asked Questions

Are my funds with Payoneer protected?

As a regulated financial institution, customer funds that are managed by Payoneer are kept in segregated, safeguarded accounts by legal requirement.

Your funds are:

  • Held at low-risk financial institutions
  • Always liquid
  • Never loaned out
  • Never impacted by corporate operational activities

Our core obligation at Payoneer is to protect your funds and prevent money laundering. As a regulated entity, we provide multi-jurisdictional compliance assurances to your business. When partnering with us, you can be assured that all your payee disbursements are made through a fully compliant, secure and tightly audited payments platform that is recognized by financial regulators all around the world.

Learn more about how your money is protected with Payoneer

How much does Payoneer cost?

With such low fees and no hidden costs compared to traditional banking payment systems, Payoneer prides itself in keeping costs low and not surprising its customers with additional unforeseen costs. See here for a full list of all Payoneer’s fees

Will my recipient’s bank charge me for using Payoneer?

While transfers between Payoneer customers are free, making payments to a recipient’s bank account does incur a small 2% fee. However, depending on which currency receiving account you are using and where you are transferring money to, a small fixed fee may apply instead. See here for full details on such charges.

How fast is Payoneer?

It generally takes 2-5 business days for the funds from your Payoneer balance to reach your bank account after you receive the confirmation email. Transfers within the US usually take 2-3 business days.