If you have a complaint regarding a suspected error with a transaction or transfer to or from your account, please review our Transaction or Transfer Error Resolution Policy .
If you still have an unresolved complaint regarding the company's activities, please direct your complaint to the appropriate state contact.
Please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705-4294
Telephone Number: 1-877-276-5554 (toll free)
Website Address: www.dob.texas.gov
Please click here to view the Colorado Division of Banking Customer Notice.