Pam Baluyo
Founder and CEO, Scale Experts, Philippines
“When Payoneer was introduced to me in 2016, it opened a whole lot of opportunities for us. Normally, transactions would happen in 24 hours. Payoneer made it happen in less than 12 hours.”
Challenge
International payments relied on costly, slow processing methods that created cash flow pressure during a critical growth period.
Solution
Payoneer provided faster settlements, multi-currency receiving accounts, and greater control over cross-border transactions.
Result
Scale Experts built a stable payment foundation that supported long-term global growth.
Scale Experts was founded by Pam Baluyo, a BPO leader with more than two decades of industry experience. The company supports international clients across the US, the UK, and Australia, working with both early-stage startups and established businesses. From the beginning, trust, reliability, and fair operations were central to how the business operated.
As Scale Experts expanded internationally, managing cross-border payments became increasingly challenging. Commonly used international payment methods came with high fees, slow processing times, and limited flexibility. These issues became especially difficult in 2016, when Pam had to take full responsibility for managing payments and finances after losing her business partner.
“The delays and costs associated with international transactions placed additional strain on cash flow and decision-making at a time when financial stability was critical.”
Payoneer was introduced to Scale Experts in 2016 and changed how the business handled international payments. With access to multiple currency accounts, the company was able to receive payments from clients in the US, the UK, and Australia without relying on expensive wire transfers.
“Normally, transactions would happen in 24 hours. Payoneer made it happen to me in less than 12 hours.”
Faster settlement times, improved exchange rates, and the ability to handle larger transaction volumes gave Scale Experts better financial control. Payments that previously took days were completed within hours, making it easier to plan budgets and move quickly with clients.
Over time, Payoneer became more than a payment tool. It supported Scale Experts’ international operations as the company continued to grow.
“In my nine years with Payoneer, I never had any issues with them. They became our partner in cross-border payments.”
This reliability proved especially important in 2021, when one of Scale Experts’ startup clients scaled rapidly and was acquired by a global brand. Scale Experts grew alongside that client, supported by payment systems that remained consistent and dependable.
With quicker access to funds, predictable currency conversions, and clearer financial visibility, Scale Experts was able to maintain healthy cash flow and support clients across London, Melbourne, and the US without the friction of traditional banking systems.
By simplifying cross-border payments, Scale Experts continued to support global businesses with confidence, clarity, and a strong financial backbone.
Get started now
Opening a Payoneer account is quick and simple. Register your details, choose the right setup for your business, and start managing international payments with greater control and confidence. Get started today.
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