Employee Listening and Talent Intelligence Manager
New York, US
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Our workforce strategy team enables effective & efficient execution of our business strategy by aligning our talent to business needs and ensuring a healthy & future ready workforce, as well as provide insights & intelligence across HR.
We are looking for a rockstar to join the team and lead Employee Listening & Talent Intelligence.
This role will be based in our New York, NY office.
What you'll do:
Employee Sensing:
- Define our surveying strategy – cadence, audience, outputs, tools – and align it across HR leadership and company leadership
- Work with leaders to design smart, concise and actionable questionnaires
- Lead surveys communication & operation, working closely with internal communications
- Work with leaders across the company to democratize results and devise actionable plans
- Collaborate with the HR data team to ensure sensing data feeds into HR data
Talent Intelligence:
- Ongoing monitoring of the talent market in our key regions to stay ahead of trends and our talent competition
- Provide benchmarks on key people metrics, both quantitative (attrition, location, salary, etc.) as well as qualitative (e.g. hybrid work trends)
- Proactively research key trends impacting talent (e.g. GenAI) to hypothesize how the future of work in Payoneer will look like
- Collaborate with talent acquisition when needed to help find targeted hires
- Serve as an insights hub connecting internal & external talent data to provide actionable insights to various people related questions
Who you are:
- BA Degree with a minimum of 8 years of relevant experience
- Strong collaboration, organizational, and problem-solving skills
- Strong analytical and structured thinking
- Strong communication & storytelling skills
- Hands on experience leading HR processes
- Experience in qualitative & quantitative research
- Experience in working on quantitative modelling
- Embody the Payoneer spirit– always put your customer first, be fearlessly accountable, continuously improve and build others up
What we offer:
- Discounted medical, dental, and vision insurance (coverage starts on day one) HSA and FSA
- 401K with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness/Wellness reimbursement
- Generous PTO, paid holidays, and parental leave
- Learning and development opportunities
- Flexible work from home schedule
- Volunteer activities
- Fun office culture with supportive leadership
Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email RecruitmentUS@payoneer.com. Determinations on requests for reasonable accommodation are made on a case-by-case basis.
In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.
The annual base salary range for this position is: $145,000 - $160,000
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The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Continuously improve
Always striving for a higher standard than our last.
Do it. Own it.
Being fearlessly accountable in everything we do.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, click now to apply.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
