Seller Onboarding & Enablement Manager
Bangalore, India
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
We have an exciting and highly impactful opportunity for a Seller Onboarding and Enablement Manager to lead the integration of new sellers from diverse marketplaces into our enterprise flagship products. This role focuses on streamlining the onboarding process, ensuring compliance with KYC regulations, and enhancing seller engagement with our product features to drive adoption.
Location
Bangalore, India
What you’ll do:
- Design and implement efficient onboarding workflows that balance regulatory compliance with user experience.
- Create localized educational content and tutorials to drive feature adoption
- Analyze onboarding metrics and feature usage patterns to identify optimization opportunities
- Collaborate with internal and external cross-functional stakeholders to ensure a consistent seller experience while adapting to local market needs.
- Develop and execute strategies to improve feature adoption rates post-onboarding
What we’re looking for:
- 5+ years of experience supporting end-user enablement for consumer software applications.
- Proven track record in improving user onboarding and engagement metrics
- Experience with data analysis and process optimization
- Excellent communication skills in English
- Understanding of user acquisition and engagement in emerging markets
- Strong communication skills and ability to lead initiatives that include senior leaders
- Proactive and self-motivated who can work autonomously
Great advantages:
- Experience with 3P marketplace ecosystems
- Some experience with SQL or Pandas
- Understanding of seller economics and take rate optimization
- Understanding of KYC/AML requirements
- Experience with cross-border payment systems
Who we are:
Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.
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The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Continuously improve
Always striving for a higher standard than our last.
Do it. Own it.
Being fearlessly accountable in everything we do.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, click now to apply.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
