Rupesh Sanghavi

CEO, ErgodE Inc. United States
We consider this an age of globalization. If we want to be competitive, we have to work at a global scale. a strong payments platform. I met Payoneer at IRCE. They provide support for payments to any vendors. Simple point and click and you’re done.
Challenge

When we first started looking for a payment processing service, we tried everything, including international banks and different online service providers, but couldn’t find one that supported our business in a way that we needed. Other services gave us no control over payments, conversion rates or the timing of our payments. We also felt that other providers’ platforms and customer service were lacking.

Solution

Payoneer’s payment solutions include automatic payments, the ability to pay suppliers directly from their platform, foreign currency accounts and VAT payment services. The platform is easy to use and they’re always expanding their management tools.

Result

As the preferred payment partner to marketplaces all over the world, Payoneer has greatly helped us expand our global presence on different international platforms, including Linio in Latin America and Amazon China, and broaden our customer base.

My name is Rupesh Sanghavi. I immigrated to the United States from Mumbai, India in 1999 and have been living in Texas for more than 12 years.

Professionally, I’m an application engineer, having worked for many years at several major corporations.
In 2007, I became inspired to start my company, ErgodE, after seeing how expensive my wife’s college textbooks were. Knowing that educational books are in constant demand, I got in touch with several suppliers and began selling them at a much lower price than I found elsewhere.

Since then, we’ve expanded our product line to include tools, toys, electronics, houseware, beauty products, furniture and more. On top of our flagship sites, ErgodE.com and VirVentures.com, we currently operate an additional 16 websites, each specializing in a different business sector.

As a global company, we were very optimistic about choosing Payoneer as our payments solution

I first met Payoneer at the IRCE conference in Chicago, where I was quickly won over by their various payment solutions, including automatic payments, foreign currency accounts, VAT payment services and the ability to pay suppliers directly from their platform.

Their platform is easy to use and they’re always expanding their management tools. In particular, the Store Management tool allows me to stay on top of my sales and revenues, and most importantly, gives me control over my incoming and outgoing funds.

I also found their team to be more responsive, customer-centric and helpful than any of the other companies I had explored at that point.

Payoneer helps us to work all over the world

ErgodE is very much an international company. Today, we staff more than 400 employees across six offices in the US and India. Furthermore, 30% of our customers are located outside of the US, and we actively sell in 13 countries, including Canada, the UK, India and China, and have shipped orders to more than 130 countries in the last year.

I feel that our growth goals are within reach

Currently, we sell around 4 million book titles and 500,000 non-book items a year. Our goal is to double the number of non-book products to 1 million and to increase our offerings by sourcing products from outside of the US to be sold to the American market.

Working with Payoneer makes me confident both in the future of my company and in our chances to reach, and even surpass these goals!

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